Frequently Asked Questions
Registration & Pricing
At SwimKids, we prioritize safety first. Before joining group classes, all students must demonstrate the ability to surface, roll to float, breathe, and swim to the nearest exit. View our lesson progression here.
Anytime! Our heated indoor pool operates year-round and offers continuous scheduling, so your child can begin whenever you’re ready.
- Complete our Get Started form
- Receive detailed program info via email
- Schedule a tour and/or Parent Portal setup
- Choose your time slot and start swimming!
We offer free evaluations for children with prior swim experience. Fill out our online form and a team member will reach out to book a time.
- Survival swim: Billed per lesson; most students complete in 6–8 weeks
- Group lessons: Billed monthly based on 1x or 2x/week schedule
A $100 enrollment fee is charged upon registration. Weekly/monthly tuition is auto-billed based on your selected program.
Yes. We charge a one-time $100 enrollment fee for new students. No annual or re-enrollment fees apply for returning families.
No. We do not offer refunds for lessons or registration fees.
Program Information
Survival swim teaches infants and toddlers how to float, breathe, and reach safety in the water. This life-saving skill builds real confidence, not just play-based comfort.
Lessons are short (15 minutes), frequent (2–4x/week), and highly individualized. With consistency, children retain and master the swim-float-survive technique quickly.
Most children complete the program in 18–24 private lessons. Progress depends on age, experience, consistency, and comfort in the water.
After survival swim, we may recommend 1x/week lessons to sharpen skills, build confidence, or re-acclimate after time away from the water.
For best results, we recommend 3–4 lessons per week. Repetition builds confidence and muscle memory quickly.
SwimKids is locally owned and offers trauma-informed, survival-focused instruction tailored to each child. Our instructors are highly trained, not seasonal hires, and we teach real life-saving skills.
That’s very common! Our instructors use calm, supportive methods to help children feel safe. Most students relax and engage within the first few lessons.
We still conduct an evaluation. Your child may benefit from private technique lessons before joining group classes. Evaluations are offered Saturdays and weekdays.
- Survival swim instructors: 100+ in-water hours + 6-week mentorship with SSDN Master Instructor
- Group/stroke school instructors: 40+ hours with a senior instructor
- All staff receive ongoing education and safety training.
Our team holds certifications in survival swim, Aqua CPR, trauma-informed instruction, and infant safety—with over a decade of experience in many cases.
Please consult your pediatrician. Let us know about any medical conditions on your enrollment form so we can tailor the safest approach.
No child is ever fully drown-proof. But with strong skills, consistent lessons, and parental supervision, survival swim offers a powerful layer of protection.
In 2019, the American Academy of Pediatrics began recommending formal swim lessons starting at age 1, especially for families near pools or open water.
View the study →
Scheduling, Facility and Lessons Information
- Private survival swim lessons: Weekdays from 7:00 a.m. to 7:00 p.m.
- Group/stroke school: Scheduled via the Parent Portal
All lessons are held indoors in our heated (90°) pool, year-round.
We use a saline-to-chlorine system plus Ozone for secondary sanitation, killing 99% of viruses and bacteria.
Bring a towel, change of clothes, and swim diapers (see below). Our staff will walk you through the rest on day one.
Policies & Family Information
Contact us for a full list of the SwimKids official policies.
Yes! Ask about our discounts when registering more than one child
- All non-potty-trained children under 4 must wear two layers: a snug reusable cloth swim diaper and a disposable swim diaper underneath.
- Potty-trained children 4 and up may wear only a reusable swim diaper.
You’ll receive 1 make-up token per month if you notify us in advance. No-shows or repeated absences are still billed to hold your reserved spot.
Submit our Cancellation Form by the 20th of the month to avoid charges for the following month.
Yes during private lessons! Please ask your instructor before filming during group sessions to respect other families’ privacy.
2025 Closure Dates:
- Memorial Day: May 24–26
- July 4th Weekend: July 4–6
- Labor Day: Aug 30 – Sept 1
- Thanksgiving: Nov 26–30
- Winter Break: Dec 22 – Jan 2